Privacy Policy

Last updated: February 2026

Introduction

Market Gap Technologies ("we", "our", or "us") operates the FiWi Community platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications.

Information We Collect

Information you provide

  • Name, email address, phone number when you create an account or submit a form
  • Community and association information
  • Visitor registration details
  • Payment and billing information

Information collected automatically

  • Device and browser information
  • IP address and approximate location
  • Usage data and analytics

How We Use Your Information

  • To provide and maintain our services
  • To process visitor registrations and gate access
  • To send invoices and payment reminders
  • To communicate community announcements
  • To improve our platform and user experience
  • To respond to your inquiries and support requests

Data Sharing

We do not sell your personal information. We may share data with:

  • Your community's management team (as required for service delivery)
  • Service providers who assist in operating our platform
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format

Data Protection Act Compliance

We comply with the Jamaica Data Protection Act, 2020 and applicable international data protection regulations.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at our contact page.